Frequently Asked Questions

How long is my session?

Flourish strives to give the best value and health care to our patients. Our unique practice model gives patients the most time for the best outcomes. We do not use Aides or Assistants and do not double book our PTs.

Initial Evaluation: 60 minutes
Follow Up Session: 60 minutes
Private Dance Lesson: 50-60 minutes
Dance Assessment: depends on the length of the class or workshop being assessed
Dry Needling Session: 30 minutes *requires initial evaluation*
Dance Injury Consultation: 25 minutes

What should I bring to my first appointment?

Fill out all new patient forms online. These will be emailed to you once you schedule your initial evaluation. Please bring a copy of the referral or prescription from your referring provider, if applicable. Bring copies of any medical records (x-rays, MRIs, etc.) you think would be helpful for us to see.

WA is a direct access state meaning you are not required to have a referral from your primary care physician to receive physical therapy treatment.

What should I wear?

Comfortable, loose-fitting, or stretchy clothing you feel good moving in. Tights and a leotard are always a good option as well. Please bring shorts if you are coming for your hips, knees, feet, ankles, or back. Bring footwear or orthotics you use in your recreational endeavors, including but not limited to tap, ballet, or pointe shoes. Musicians, please bring the instrument with which you are having trouble if it is reasonably portable.

Do you take insurance?

Flourish Physiotherapy is an out-of-network (OON) provider of physical therapy. This means we do not bill your insurance company directly. However, under many insurance plans, you may still submit receipts for reimbursement and the cost will be relatively comparable to seeing an in-network provider, particularly if you have a high deductible.

You will pay for all PT visits at the time of service. Upon request, we will provide you with a detailed receipt called a Superbill, which you may then submit to your insurance company with a claim form. Your insurance company will then evaluate your claim and reimburse you accordingly.

Unfortunately, due to Medicare regulations, we are NOT able to treat Medicare patients, even at cash rates. Please see below for more information.

What if I have Medicare or I turn 65 during treatment?

Flourish Physiotherapy is not contracted with any insurance companies, including Medicare. Under Medicare’s rules, providing out-of-network services to Medicare beneficiaries is illegal. For this reason, we are unable to see Medicare patients for physical therapy. If there is a medical necessity, we cannot legally see you, even if you choose to pay cash for the service.

The only way we can legally see a person with Medicare coverage is for services not covered by Medicare, that is, for prevention, wellness, or fitness, or for services that the patient could do on their own, or that the patient could receive from a less-skilled provider like a personal trainer.

If you believe you may be a candidate for prevention, wellness, or fitness services, or if you would like a referral to another clinic that does bill Medicare, please contact us.

How do I find out my out-of-network insurance benefits?

Looking at your benefits through your online insurance portal can provide an estimate of cost and coverage, however, speaking to your insurance company directly is the only way to accurately determine your out-of-network benefits.

Please see our Insurance Worksheet for further information.

Can I use my HSA or FSA card?

HSA and FSA can be used for physical therapy services which include:

Initial Evaluation
Follow Up Treatment
Dance Injury Consultation
Dry Needling sessions

Please let us know if you need a receipt for your records.

What about motor vehicle accident (MVA) and worker's compensation claims?

We do accept motor vehicle accident (MVA) claims as long as they are open and have personal insurance protection (PIP) dollars available.

We DO NOT accept:

3rd party payers
cases in litigation
exhausted funds
letter of lien
worker's compensation (L&I) cases

Do I need a referral?

Washington is a direct access state. This means that you can be seen by a physical therapist without a doctor’s referral. However, if you plan to submit to your insurance they may require you to have a referral to reimburse your appointment.

Speak with your insurance company directly to confirm referral necessity for an out-of-network provider coverage.